Refund Policy
Our commitment to your satisfaction
30-Day Return Policy
We offer a 30-day return policy on all unused and unopened products. To be eligible for a return, items must be in their original condition and packaging. Return shipping costs are the responsibility of the buyer unless the return is due to our error.
How to Return an Item
- Contact our support team at support@usstampvault.com to initiate a return.
- Pack the item securely in its original packaging.
- Include your order number and reason for return.
- Ship the package to the return address provided by our team.
- Once received, refunds are processed within 5-7 business days.
Refund Processing
Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect your return. You will receive an email notification once your refund has been processed.